What are the responsibilities and job description for the Medical receptionist position at Complete Women’s Care?
We are looking for a motivated team member with impeccable customer service skills and exceptional multi-tasking abilities for our medical practice.
The applicant must be an independent thinker who gets joy from serving others (OB / GYN experience preferred).
Position : Medical Receptionist - FULL-TIME POSITION working between two offices
Responsibilities :
- Answer, screen, and forward incoming phone calls with a smile !
- Greet and welcome patients as soon as they walk through the door.
- Direct patients to the appropriate person and office.
- Create a warm first impression!
- Provide basic and accurate information in person and via phone / email.
- Receive, sort, and distribute daily mail / deliveries.
- Perform other clerical receptionist duties such as photocopying, scanning, and faxing.
- Verify insurance.
- Receive payments.
Skills :
- Exceptional Customer Service Skills accompanied by a desire to implement them is a MUST.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite.
- Computer experience in a medical office is a plus.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
High school degree; additional certification in Office Management is a plus.
Last updated : 2024-11-07