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Escape Room Game Master

Complexity Escape Room
Farmington, CT Full Time
POSTED ON 2/24/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Escape Room Game Master position at Complexity Escape Room?

Job Overview
We are seeking an enthusiastic and dynamic Game Master to join our team. The Game Master will be responsible for creating an engaging an immersive experience for participants in our interactive gaming environment. This role requires a blend of creativity, public speaking skills, and the ability to manage various aspects of game events. The ideal candidate will have a passion for storytelling and a knack for customer service, ensuring that every guest has a memorable experience.

Duties

  • Facilitate and oversee game sessions, ensuring all participants understand the rules and objectives.
  • Create an engaging atmosphere by narrating stories, guiding players through challenges, and maintaining the flow of the game.
  • Manage conflicts that may arise during gameplay, providing solutions to ensure a positive experience for all participants.
  • Coordinate with team members to set up events, including arranging equipment and preparing game materials.
  • Provide exceptional customer service by addressing guest inquiries and ensuring their needs are met throughout their experience.
  • Maintain a safe environment by adhering to all safety protocols and guidelines.
  • Assist in cash handling processes during events as needed.

Requirements

  • Strong public speaking skills with the ability to engage an audience effectively.
  • Experience in theater or events management is highly desirable.
  • Proven conflict management skills to handle various situations that may arise during gameplay.
  • Background in customer service or hospitality is preferred, especially in resort or guest services settings.
  • Ability to work flexible hours, including evenings and weekends as required by event schedules.
  • A passion for gaming and interactive experiences is essential.

Join us as we create unforgettable experiences for our guests!

Job Type: Part-time

Pay: $16.35 - $17.00 per hour

Expected hours: 8 – 20 per week

Schedule:

  • After school
  • Evening shift
  • Holidays
  • Weekends only

Work Location: In person

Salary : $16 - $17

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