Demo

Collections Specialist

ComplianceForge Solutions
Carlsbad, CA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/31/2025

Collections Specialist _On site

Carlsbad, CA, USA

Job Type

Accounting

Workspace

About the Role

Description:

Collections Specialist, Credit: Overview: We want to be the fastest sports brand in the world. Thinking fast. Acting fast. But nevertheless sustainable.
This mission statement is mirrored not only by our new brand promise, “Forever Faster,” but also by our guiding principle for the entire company.
To achieve our objectives, we require individuals that do not merely break the rules, but change the game.

Requirements

HOW TO CHANGE THE GAME [Tasks and Responsibilities] Responsibilities include, but are not limited to:

  • Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
  • Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
  • Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
  • Perform ongoing cash collections.
  • Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
  • Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.

WHAT MAKES YOU A GAMECHANGER [Qualifications]:

  • 1 years of experience
  • Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
  • Negotiation and problem-solving skills
  • Effective phone/email communication skills
  • Basic understanding of Billing, AR, and Credit and Collections procedures

Job Type: Full-time

Pay: From $24.00 per hour

Ability to Commute:

  • Carlsbad, CA 92010 (Required)

Ability to Relocate:

  • Carlsbad, CA 92010: Relocate before starting work (Required)

Work Location: In person

Salary : $24

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