What are the responsibilities and job description for the Voice Technician position at CompQsoft?
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Description
Title : Voice Technician
Location : Pentagon DC
Clearance : Active Secret
Certifications : One or more active network certifications OR related Telephony Certifications from Avaya, Nortel, AT&T, etc.
Experience : Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training, or work experience
Requirements
Configure, maintain, troubleshoot and fix issues of the data network and telephony systems (ISDN,VoIP, VoSIP, Teleconferencing Devices etc.), and associated technologies in conformity with DoD processes and standards.
- Solid Customer Service and Support Skills in a high visibility environment.
- Fundamental knowledge of the Transmission Control Protocol (TCP) / IP protocol suite and must be well-versed with the MAC and IP addresses
- Problem analysis and problem solving.
- Attention to detail and accuracy
