What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Comprehensive Accident and Injury Center?
Location: 131 Becks Woods Drive, Bear, DE 19701
Hours: Monday – Thursday, potentially from 8:45 AM to 6:30 PM
Employment Type: Part-Time (with potential to grow into Full-Time)
Pay Rate: Hourly between $17.50-$19 depending upon experience
About Us
Our mission is to provide exceptional patient-centered care to improve the health of our patients and to rekindle hope to, once again, live a pain-free lifestyle. Our clinic offers a supportive and professional environment where every team member plays an integral role in the healing journey of our patients. We strive to be the First State’s first choice for injury care.
At the heart of everything we do are our Core Values: Compassion, Effectiveness, Integrity, Empathy, Communication, Innovation, Accountability, and Teamwork. These values guide how we treat our patients and how we work together as a team.
Position Overview
We are currently seeking a dependable, warm, and highly organized Front Desk Receptionist to join our practice. This is a part-time position with consistent hours Monday through Thursday, and the potential to grow into a full-time role as our clinic expands.
You’ll be the welcoming face of our practice, setting the tone for each patient’s visit and playing a key role in creating an environment where people feel cared for and supported.
Key Responsibilities
- Greet and check in patients with warmth and professionalism
- Answer phone calls, return messages, and manage appointment scheduling
- Verify insurance and ensure all patient documentation is accurate and complete
- Keep the reception area organized, clean, and welcoming
- Coordinate with providers and staff to maintain efficient patient flow
- Collect payments and assist with billing support
- Perform administrative tasks including scanning, filing, and data entry
Ideal Candidate
- Experience in front desk, receptionist, or customer service roles (healthcare/chiropractic experience preferred)
- Friendly, clear communicator who genuinely enjoys helping others
- Strong attention to detail and ability to manage multiple priorities
- Familiarity with office software and EMR systems is a plus
- Embraces a culture of empathy, innovation, accountability, and teamwork
- Punctual, professional, and dependable
Schedule
Monday – Thursday: potentially 8:45 AM – 6:30 PM
Three-day weekends every week!
Why Join Our Team
- Be part of a team that truly makes a difference in people’s lives
- Supportive and mission-driven work environment
- Opportunity to transition from part-time to full-time as the practice grows
- Work alongside passionate professionals who live by shared core values
- Help patients feel heard, valued, and cared for from their very first interaction
How to Apply
If you're someone who thrives in a caring, team-oriented environment and loves helping people feel better and more hopeful, we’d love to meet you.
Job Types: Full-time, Part-time
Pay: $17.50 - $19.00 per hour
Expected hours: 30 per week
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- No nights
- No weekends
Work Location: In person
Salary : $18 - $19