What are the responsibilities and job description for the REMOTE MONITORING NAVIGATOR position at Comprehensive Community Health Centers Inc.?
Description
REMOTE MONITORING NAVIGATOR JOB SUMMARY
In coordination with the healthcare team, is responsible for the duties related to CCHC’s remote patient monitoring program. Duties include, (but are not limited to), assistance in starting patients on corresponding remote patient monitoring programs, monitoring and maintenance of incoming values/readings from patients, communication with all necessary parties (e.g. provider, support staff team and patient), and completion of follow-up orders.
REMOTE MONITORING NAVIGATOR ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitors and maintains patient data portal dashboard per corresponding program.
- Reviews received values/readings via remote patient monitoring on the patient data portal dashboard.
- Communicates with and informs the provider, of any corresponding alerts as a result of received readings and/or program responses.
- Acts in accordance with provider orders.
- Acts as a point of contact for patients that have questions about devices related to the corresponding remote patient monitoring program and app.
- Assists with the loading of device app(s) and performs device accuracy test(s)/calibration(s), as needed, for corresponding program pathways.
- Conducts training on the program devices, including but not limited to:
- What the device type is
- How to utilize/operate the device(s) it,
- How often to utilize a device/devices
- Transmission of data between a device/devices onto a program app
- Provides patient education/teaching as needed, in relation to the corresponding remote patient monitoring program.
- Travel between assigned locations.
- Assures timeliness of services rendered to patients
- Performs related work as required
- Participates in huddles with provider MA team, as directed.
- Reports equipment or supply needs to corresponding supervisor.
- Maintains files/data/information as they related to program needs and expectations
- Conducts mailings and calls to patients, as needed.
- Documentation into the EHR patient record
- Other duties as assigned.
Requirements
REMOTE MONITORING NAVIGATOR PAY RATE: $23 - $25/hour
REMOTE MONITORING NAVIGATOR BENEFITS:
- Medical, Dental and Vision – 100% paid by Employer
- Life Insurance and Accidental Dismemberment – 100% paid by Employer
- Paid Holidays
- Paid Time Off
- 401K
- 401K Matching
- Flexible Spending Account
- Fringe
- Supplemental Insurance
Salary : $23 - $25