Program Manager - Crisis Services

Description

Now offering hiring bonus of up to $7500 to new hires!

Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Program Manager?
The Program Manager for the Acute Care team is a dual role serving as both clinician and supervisor for crisis services in Yakima County. The Acute Care team provides intervention and support to individuals who are experiencing a mental health or substance use crisis. The clinical portion of this role includes responding to requests for crisis services and traveling out into the community to provide crisis assessments, determine what level of treatment is needed to stabilize the situation, and make arrangements for hospital placements or outpatient treatment as appropriate. The Program Manager will also have administrative duties that include tracking clients’ intervention outcomes and access to care within the program, ensuring staff’s timely & thorough completion of clinical documentation, developing and monitoring the budget, and coordinating team schedules. In addition, the Program Manager provides direction, guidance, and feedback to each member of the Acute Care team, including providing clinical supervision and additional training when appropriate. This role requires a confident clinician who is able to provide feedback and motivate others, while also exercising excellent clinical judgment and effective communication skills. Previous supervisory experience and experience providing crisis services is helpful. Although the Program Manager has primarily a Monday-Friday day shift schedule, they must also be available for after-hours emergency calls and shift coverage when necessary.

Program Manager duties may include:

• responding to requests for outreach by community partners, families, schools, or law enforcement and meeting with the identified youth to de-escalate and stabilize the crisis
• completing screenings and assessments to determine factors contributing to the crisis, relevant history, strengths, and available resources
• coordinating with other treatment teams and service providers to connect the youth and families with services and resources
• providing clinical supervision to staff, which includes the assessment of clinical skills, giving constructive feedback, and providing additional training 
• ensuring the delivery of appropriate, clinically effective, and culturally-competent services across the program
• managing staff levels, work assignments, and program processes to ensure outreach services are provided efficiently for all requests
• participating in the rotation for after-hours on-call coverage 

Qualifications:

• Master's degree in social work, counseling, or related field
• Two years of prior experience providing behavioral health treatment is preferred
• Must be eligible for designation as Mental Health Professional and Designated Crisis Responder
• Must be eligible for one of the following credentials with the WA Department of Health:
  • LAAC - licensed agency affiliated counselor
  • LMHC or LMHCA - licensed mental health counselor or associate
  • LICSW or LICSWA - licensed independent clinical social worker or associate
• Must have valid driver's license, vehicle liability insurance, and a minimum of two years of safe driving experience

What Comprehensive Healthcare Can Offer You
Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
• Clinical supervision toward licensure, if applicable

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Hiring bonus of up to $7500 depending on credentials with two year commitment
  • $7500 for current independent licensure in WA as LICSW or LMHC
  • $5000 if unlicensed or associate license
• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Tuition reimbursement program to support employees pursuing additional education
• Employer-funded student loan repayment assistance

Equal Opportunity Employer

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.

Salary : $87,693 - $109,616