Front desk receptionist

Comprehensive Medical Care is seeking a qualified candidate to fill the position of Front Desk Receptionist. We are a multi-specialty, outpatient rehabilitation practice located in Central New Jersey.

Our office currently offers Interventional Pain Management, Regenerative Medicine, Neurology, Chiropractic Care, Physical Therapy, Occupational Therapy and Acupuncture.

This position will be required to go between both locations, Edison and Monroe, depending on the need.

Responsibilities :

• This position will be required to go between both locations, Edison and Monroe, depending on the need
• Organizing patient and provider schedules including patient follow-up for missed appointments
• Clerical responsibilities including sending / receiving / filing patient medical records; communicating with local clinics to obtain lab / x-ray reports, hospital notes, referral information, etc
• Monitoring and answering phone lines and obtaining patient information / intake and ensuring their medical benefits cover services in question
• Use practice management software to match medical provider’s availability with patient’s preferences in terms of date and time
• Provides daily schedules to medical providers prior to each day’s visits
• Update of the Five Point Check-List for evaluations, diagnostics, DME and rehabilitation and Schedule Office Hours
• Other duties as assigned
• Ability to produce reports about appointment patterns as needed
• Employee must be able to open the facility at 8 : 30am and be able to work evenings with the last patient as the facility's last patient is 7pm

Qualifications :

• Knowledge of healthcare and medical practice protocols related to scheduling appointments
• Adherence to HIPAA standards
• Knowledge of Microsoft
• Ability to communicate effectively with physicians / clinicians about scheduling preferences
• Excellent communication skills for both in-person interactions and phone based interactions
• medical front desk : 1 year (Required)
• Edison, NJ : Relocate before starting work

Benefits :

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account

Last updated : 2024-06-11

Salary : $19 - $22