Program Manager- Non-profit Runaway and Homeless Youth Program

Make a positive difference in the lives of youth and their families!! Oversee quality programming at an agency with over 45 years of experience!

RESPONSIBILITIES:

• Oversee day-to-day operations of a 24-hour, 6-bed, short-term residential program helping youth (ages 12-17) in crisis, runaway, and homeless situations.
• Assist in handling crisis calls and situations, and complete in-person assessments on potential clients.
• Advertise, interview, and hire Intervention Specialists (direct care staff) and assist with training new hires
• Oversee Intervention Specialist, Program Manager Assistant, undergraduate intern, and volunteer training, and provide ongoing supervision, guidance, and direction.
  
• Approve or deny time off requests for Intervention Specialists and ensure adequate coverage 24-hours a day.
• Oversee the Intervention Specialist schedule.
• Assist with shift coverage as needed.
• Lead life skills, recreation, and educational activities when working with the clients.
• Provide on-call assistance to staff.
• Complete Intervention Specialist, Program Manager Assistant, and intern evaluations.
• Oversee and assist in maintaining health and fire standards, licensing rules, nutrition, and medical needs of clients.
• Along with the Program Manager Assistant, purchase food, building necessities, and client necessities.
• Meet with the Director to review staff and agency concerns, updates and needs.
• Work with the program therapist regarding client and family needs, case management, and concerns.
• Address concerns of client guardians and community members as needed.
• Attend meetings and staff training.
• Program outreach.
• Complete required reports.
• Oversee petty cash and payment of monthly/yearly bills.
• Train and be approved to use the Homeless Management Information System (HMIS) and oversee all approved employee activity on the system.

REQUIREMENTS:

• Minimum of a Bachelor's degree in a human services field (social work, human services, counseling) is preferred
• At least 2 years of experience in a child-caring institution or residential setting is preferred.
• Managerial, supervisory, and/or leadership experience is a must.
• Experience in working with adolescents.
• Excellent verbal and written communication skills.
• A flexible schedule.
• Not a perpetrator of child abuse or neglect.
• No convictions relating to harm or threatened harm to an individual.
• Proof of a negative TB test.
• Knowledge of strengths-based and trauma-informed approaches.
  

HOURS:

• 40 hours per week.
• The majority of work hours are in office.
• Have the ability to work morning, afternoon, evening, and overnight hours.
• Hours can be flexible at times. Some hours may be set if shifts with clients are being covered or if there is agency business that must be attended to.
• Occasional shift coverage due to staff call-ins for illness or emergencies.

BENEFITS:

• Company-paid medical, dental, and vision insurance.
• 120 hours of accrued PTO per year, the first 10 hours starting after 3 months of employment.
• 40 hours vacation, starting after the first 6 months of employment. 40 hours awarded every 6 months after that.
• 403(b) retirement plan with 10% matching.
• Employee Assistance program.
• Quarterly phone stipend.
• Mileage reimbursement for program-related driving.