What are the responsibilities and job description for the Claims Assistant position at Comptech Associates?
Job Title: Claims Assistant
Duration: 6 Months (CTH-Contract to Hire)
Location: Overland Park, KS
Job hours- 8-4:30 but flexible
Job Schedule:
• In office 5 days with Hybrid opportunity available depending on performance.
Job Summary:
The Claim Assistant, under close supervision, performs customer service and/or claims processing functions.
This role reports to an Operations Supervisor or to Claims Team Leader. There are no positions reporting into this position.
Job Responsibilities:
Duties may include, but are not limited to:
• Assign and Register New Claims – Answer Incoming Customer Service Call
• Receive new losses and verifies accuracy of information via coverage.
• Register new loss information on system.
• Perform all file updates on system as directed by claim reps/team leader.
• Register loss payments on system.
• Provide customer service to agents, insureds, clients, and other customers.
• Prepare all loss registration forms.
Skills:
• Strong customer orientation and experience supporting customer needs. How many years CS experience do you need? 1-2
• Professional written and oral communication skills to effectively provide service to internal and external customers. Candidates must be able to format their own professional email responses
• Organizational skills and simple adding and subtracting
• Experience with computer systems experience and experience in an automated environment. Client managers will train in our systems, so at least have a basic working knowledge of windows
• Keyboarding and data entry skills.
• Works well within a team environment; focus on self-development.
• Committed to high standards of behavior and performance.
Education/Experience:
• High School Diploma
• Verbal and written communication proficiency
• 2-3 year previous claims processing experience.
