What are the responsibilities and job description for the Comptroller - Staff Development Manager position at COMPTROLLER OF PUBLIC ACCOUNTS?
Applications must be filed at
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00047680
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
The Texas Comptroller’s Office is seeking highly qualified candidates to fill the Manager VI position in the Professional Development division in the role of Staff Development Manager. This high-energy, fast-paced team provides a wide variety of training and professional development opportunities and services focused on developing employees personally and professionally.
You qualify if you are a professional who has:
· A bachelor’s degree from an accredited four-year college or university or equivalent experience.
- At least three (3) years’ full-time experience directly supervising, evaluating and developing a team of trainers in an adult learning environment.
- At least five (5) years’ full-time experience in the last seven (7) years creating, designing, developing and facilitating engaging and impactful training courses for adult learners in both the virtual and in-person learning environment.
- Superior communication and critical thinking skills.
- Exceptional public speaking and program facilitation skills.
- Customer Service mindset.
- Excelled in a fast-paced collaborative team that solves problems, brainstorms, takes risks and creates new programs.
- Demonstrated experience:
o Supervising, managing and leading the day-to-day activities and expected outcomes of an established team in the training and development industry.
o Designing, developing and delivering high-quality learning solutions in an adult learning environment.
o Taking risks, proposing new ideas and cultivating a collaborative environment.
o Conceiving and managing learning programs based on customer needs from inception to completion.
o Consulting with peers, internal customers and senior management to quickly assess learning needs, propose, design, develop, deliver, and measure success of learning solutions.
o Managing multiple projects simultaneously.
o Developing content using instructional design techniques, industry-standard tools and modern technology.
o Communicating effectively and credibly, both verbally and in writing, with audiences at all levels of the organization.
o Using Microsoft Office 365 including Word, Excel, PowerPoint and Teams.
As the Staff Development Manager, you will:
Develop partnerships, consult and collaborate with peers, internal customers and senior management to assess agency and division specific learning needs, and create learning programs that fill talent gaps and develop teams.
Perform advanced (senior-level) managerial work supervising the daily operations of the Staff Development team within the Professional Development Division.
- Lead, evaluate, engage and coach team to design and deliver high-quality, relevant learning opportunities that meet the needs of the agency in a timely manner.
- Oversee the design, development and delivery of instructor led in-person, hybrid and virtual employee development programs, training courses, team building activities, collaboration sessions, lunch and learns and other events to ensure professional quality and appearance, impact and effectiveness.
- Perform senior-level training work by designing course curriculum and facilitating high-impact, engaging courses of all lengths with confidence and minimal supervision.
- Set expectations, evaluate and manage performance of Staff Development Team in a hybrid work environment.
- Review materials created by employees to ensure professional quality and appearance, appropriate content, consistency and responsiveness.
- Seek feedback and analyze data to measure impact and evaluate success of programs based on established learning needs.
Perform advanced (senior-level) managerial work administering the daily operations of the Staff Development Team within the Professional Development Division.
- Develop guidelines, policies and procedures related to learning and development.
- Coordinate and evaluate business functions, department activities and budget expenditures.
- Set measurable goals and priorities and utilize existing resources to meet agency needs.
- Prepare and present management and productivity reports to identify areas of improvement and opportunities for new development. Recommend solutions to improve operations and oversee implementation of changes.
- Seek and propose new and creative learning solutions.
- Promote learning and development opportunities through marketing and communication.
- Seek, learn and introduce new training techniques and opportunities to use modern technology.
Work in the office a minimum of three days per work with the expectation of more if business requires.
Manage multiple priorities under the direction of the Division Director in in a fast-paced, multi-tasking environment with limited supervision.
Maximize Your Earnings!
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE
To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.
Additional MOS can be found at the State Auditor’s Office,
Military Crosswalk Guide.
The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Applications submitted through Work in Texas:
Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
