What are the responsibilities and job description for the Office Assistant - Springfield position at CompuNet Clinical Laboratories?
Primary Location - Springfield, OH
Full-time Day Shift (7:30am-4:30pm)
Entry Level Office Assistant
Starting Rate: $15.00/hr
Position Summary:
Promotes and practices prompt and courteous customer service at all times. Organizes patient flow. Collects and enters patient information into appropriate electronic ordering system.
Responsibilities:
CompuNet Clinical Laboratories is an equal opportunity employer does not discriminate against any employee or applicant for employment.
Full-time Day Shift (7:30am-4:30pm)
Entry Level Office Assistant
Starting Rate: $15.00/hr
Position Summary:
Promotes and practices prompt and courteous customer service at all times. Organizes patient flow. Collects and enters patient information into appropriate electronic ordering system.
Responsibilities:
- Provide professional customer service to patients, including greeting them with name, approximate wait time, and updates on delays
- Manage patient flow by resolving issues with incomplete requisitions, contacting providers for missing orders or clarification
- Answer phones promptly, check voicemails at least 3 times/day, and reply accordingly
- Monitor fax machine, file complete orders, follow up on missing information, and maintain organized fax files
- Handle drop-off specimens, complete logs, verify requisition details, and deliver specimens for processing
- Distribute collection kits and address patient questions or concerns
- Verify and update patient demographics, promote My Labs Now for copies
- Post schedules and memos, process payments, and assist with payment training for new employees
- Coordinate transportation for STAT requests and record confirmation numbers
- Manage supply orders in ASC-Track system
- Adhere to regulatory requirements, corporate integrity standards, and departmental policies
- Assist Site Coordinator with monthly reports
- Perform other assigned duties
- High school diploma or equivalent required.
- Patient Service Center staff must possess reliable transportation, a valid driver's license, and a clean driving record. They must also maintain auto liability insurance as per state law and CompuNet's corporate insurance carrier's standards.
- Efficient and timely organizational skills required.
- Strong communication abilities essential.
- Weekend rotation as per department policy.
- Potential exposure to chemical, biological, or radioactive hazards.
- Exposure to biohazard substances and hazardous chemicals
- Adherence to safety, ergonomic, and health policies
- Compliance with PPE requirements in lab or biohazard areas
- Completion of required safety training and health evaluations promptly
- Proactive approach to identifying and addressing safety hazards, promoting safety awareness
CompuNet Clinical Laboratories is an equal opportunity employer does not discriminate against any employee or applicant for employment.
Salary : $15
