What are the responsibilities and job description for the Change Management and Support Lead - SAP S/4 HANA Expert position at Compunnel Inc.?
About Us
Compunnel Inc. is a leading provider of innovative technology solutions, and we are seeking a talented SAP S/4 HANA Change Management and End User Support Lead to join our team.
The successful candidate will be responsible for developing and implementing effective change management strategies to ensure smooth user adoption of our SAP S/4 HANA system.
Responsibilities:
- Develop and execute comprehensive change management plans to support the adoption of SAP S/4 HANA.
- Design and deliver training programs to ensure users have the necessary skills to effectively utilize the system.
- Provide timely and effective end-user support, including troubleshooting and post-go-live assistance.
- Collaborate with cross-functional teams to develop and implement effective communication strategies.
- Conduct regular assessments to identify areas for improvement and optimize support mechanisms.
Requirements:
- Proven experience in SAP change management and end-user support.
- Strong understanding of SAP S/4 HANA and its applications.
- Expertise in training, communication, and user adoption strategies.
