What are the responsibilities and job description for the Customer Service Representative position at Compunnel Inc.?
Direct Client
Location: South Jordan, UT (Onsite)
Role: Client Support Service Professionals
Preference for 1 of the following criteria:
- College Degree
- Previous contact center experience
Position Description
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center.
