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Inbound and Outbound Contact Specialist

Compunnel Inc.
Ankeny, IA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/18/2025
About the Role
We are looking for a motivated and detail-oriented Credit and Collections Representative to join our team. As a key member of our customer service department, this individual will be responsible for answering inbound phone calls, processing customer payments, and making credit decisions based on established guidelines.

The ideal candidate will have a strong understanding of credit and collections procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment. They will also be responsible for participating in monthly conference calls with field staff to discuss sales strategies and meet set goals.

Candidates should have at least 1-3 years of relevant work experience, excellent phone etiquette, and strong verbal and written communication skills. We offer a competitive compensation package and opportunities for growth and development within our company.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong understanding of credit and collections procedures.

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