What are the responsibilities and job description for the IT Support Expert position at Compunnel Inc.?
About the Role:
The IT Support Expert will be responsible for providing exceptional technical support to customers, resolving complex technical issues, and ensuring seamless day-to-day operations.
Key Responsibilities:
- Provide technical support via phone, email, or in-person
- Troubleshoot and resolve hardware, software, and network issues
- Document daily assignments and inventory updates
- Collaborate with vendors or third-party support to resolve technical hardware or software issues
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2 years of experience in a help desk or technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
