Program Manager

Job Overview

We are seeking an experienced and proactive Program/Project Manager with a background in machine learning, artificial intelligence, data engineering, and application development. The ideal candidate will manage complex, cross-functional projects, ensuring timely delivery and high-quality outcomes while fostering excellent business partner relationships. This role requires a blend of technical acumen, strategic planning, and effective stakeholder communication to drive initiatives that align with business goals.

Key Responsibilities

Program/Project Management:

• Oversee end-to-end project management for machine learning, AI, data engineering, and application development initiatives, including planning, execution, and delivery.
• Develop detailed project plans, timelines, and milestones, managing dependencies and resource allocation to ensure on-time delivery.
• Lead and manage cross-functional teams, promoting collaboration across data scientists, engineers, developers, and business partners.
• Utilize Jira to manage both Agile and waterfall project activities, ensuring efficient tracking of tasks, sprints, and milestones. Leverage Confluence for documentation, collaboration, and knowledge sharing across teams, maintaining up-to-date project information and facilitating seamless communication.

Oversee project execution, including resource allocation, timeline management, risk assessment, and quality control.

Stakeholder Engagement and Communication:

• Serve as the primary point of contact for business stakeholders, maintaining open and effective communication to manage expectations and provide project updates.
• Translate technical concepts into business language for non-technical stakeholders and facilitate cross-functional alignment.
• Gather requirements from stakeholders, ensuring project deliverables align with strategic business needs.

Technical Oversight and Guidance:

• Leverage your technical background in machine learning, AI, data engineering, and application development to guide project planning and execution.
• Collaborate with technical teams to understand and address project challenges, adjusting project plans as needed.
• Ensure quality and feasibility by reviewing technical designs, assessing risks, and implementing best practices.
• Provide technical guidance and support to teams, ensuring best practices in Machine Learning, AI, Data Engineering, and Application Development are followed.

Risk Management:

• Identify, assess, and mitigate potential risks associated with project timelines, deliverables, and resource constraints.
• Implement contingency plans and escalate issues when necessary, ensuring project continuity and success.

Performance Tracking and Reporting:

• Define key performance indicators (KPIs) and success metrics for each project, regularly tracking progress and addressing deviations.
• Prepare and deliver comprehensive reports to stakeholders, showcasing project status, milestones, and ROI.
• Track project performance using appropriate tools and techniques, ensuring projects are delivered on time, within scope, and within budget.

Requirements:

Education and Experience:

• Bachelor's, Data Science, Engineering or a related field.
• 5 years of experience in program/project management, particularly in machine learning, AI, data engineering, and application development projects.
• Demonstrated experience in successfully managing large-scale, cross-functional technical projects.

Technical Skills:

• Strong understanding of machine learning, AI concepts, data engineering processes, and application development lifecycles.
• Proven experience with project management tools and methodologies (e.g., Agile, Scrum, Kanban) and data/AI ecosystems (e.g., Python, SQL, cloud services).
• Familiarity with software development and deployment processes, data pipelines, and model integration workflows.

Soft Skills:

• Excellent leadership, communication, and interpersonal skills. Ability to motivate and manage cross-functional teams.
• Proven ability to build and maintain relationships with business stakeholders, ensuring alignment on project goals and deliverables.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Preferred Qualifications

• Certification in project management (e.g., PMP, Agile Scrum Master).
• Experience working in an Agile development environment.
• Knowledge of cloud-based platforms for data and AI (e.g., AWS, Azure, GCP).

This is an opportunity to lead impactful projects at the forefront of AI and data innovation. We seek a candidate with the technical foundation, strategic mindset, and communication skills to drive our projects to success while delivering value for our business partners.