Program Manager

Program Manager

Hybrid - Sacramento, CA

We are seeking an experienced Program Manager to oversee the successful implementation and ongoing operations of our Electronic Benefit Payment Systems (EBP). The ideal candidate will have extensive experience managing large-scale information system implementations and maintenance projects, specifically in the context of electronic payment solutions for government entities. This role requires a strategic leader who can drive program success, ensure alignment with organizational goals, and manage cross-functional teams.

Key Responsibilities:

• Lead and manage large, complex information system projects from inception through completion, ensuring they are delivered on time, within scope, and on budget.
• Collaborate with internal and external stakeholders to define project scope, goals, deliverables, and timelines.
• Develop and maintain detailed project plans, schedules, and resource allocation strategies to track and manage project progress.
• Oversee the design, development, implementation, enhancement, and maintenance of information systems to meet both operational and strategic goals.
• Ensure adherence to quality standards, risk management protocols, and project documentation requirements.
• Manage and direct teams working on electronic pay card implementations and maintenance, with a focus on government entities.
• Monitor project performance, resolve issues, and mitigate risks to ensure timely and successful project outcomes.
• Prepare and deliver regular project updates and reports to senior management and stakeholders.
• Ensure alignment with federal, state, and local regulations for electronic payment systems.
• Provide mentorship and guidance to junior project managers and team members.

Mandatory Qualifications:

• A minimum of 10 years of experience managing information system implementations or maintenance and operations projects of similar scope and complexity.
• Government Experience: A minimum of three (3) years of experience as a Project Manager specifically for Electronic Pay Card implementations, maintenance, and operations or transitions for a government entity, with at least two (2) years of this experience directly with a government organization.

Desirable Qualifications:

• Certification: Current Project Management Institute (PMI) Project Management Professional (PMP) Certification is a plus.

Skills and Competencies:

• Strong leadership and team management skills with the ability to manage cross-functional teams.
• Exceptional communication skills, with the ability to present complex information clearly to stakeholders at all levels.
• In-depth knowledge of project management methodologies, tools, and techniques.
• Ability to manage multiple projects simultaneously while adhering to strict timelines and budgets.
• Strong problem-solving and decision-making abilities, particularly in high-pressure situations.
• Expertise in managing electronic payment systems projects, especially in a government setting.

Additional Requirements:

• Ability to work independently and as part of a collaborative team.
• Flexibility to adapt to changing project requirements and organizational priorities.
• Proven experience in building relationships with key stakeholders, including government officials, contractors, and vendors.