Sales Coordinator III

Job Summary

The Sales Coordinator I is responsible for managing customer orders, quotes, and related activities in a dynamic and multifaceted role. The position involves liaising with customers, preparing status reports, and ensuring error-free execution of sales orders and agreements. The Sales Coordinator must exhibit professionalism in all communications and build strong relationships with internal and external customers.

Key Responsibilities

• Handle customer orders and quotes, ensuring accuracy and timely processing

• Maintain customer profiles and prepare regular status reports

• Act as a liaison between customers and the business to expedite orders

• Coordinate order requirements using MRP and other business tools

• Organize and communicate with internal teams to meet external customer requirements

• Utilize professional telephone and written communication skills

• Flexibly respond to customer needs across markets and segments

• Participate in training, testing, and project activities as needed

• Represent the company professionally in all interactions with customers

Required Qualifications

• Bachelor's degree in Business Administration or a related field

• 3-5 years of customer service experience, including handling customer purchase orders / contracts in a manufacturing environment

• Proficiency in Microsoft Office tools (Excel, Outlook, Word)

• Strong communication skills, both written and verbal

• Effective problem-solving and time management skills

• Detail-oriented with the ability to manage multiple tasks simultaneously

• Professional demeanor under pressure

Preferred Qualifications

• Experience in sales or customer service within a manufacturing environment

• Basic understanding of the Aerospace & Defense Industry

• Experience working in a MRP-focused manufacturing business

• Experience in a fast-paced, dynamic work environment

Location : Keene, NH, USA, 03431

Education : High School