Sales Coordinator III

Job Description

Sales Coordinator III

Location: Keene, NH (100% onsite)

Schedule: Monday – Friday, typically 8 AM–5 PM (Some OT may be required)

Interview Process: Phone screen followed by an in-person interview

Required Skills/Experience:

• Bachelor’s degree in Business Administration or a related field (hard requirement).
• 3–5 years of Customer Service experience, including handling customer purchase orders and contracts, preferably in a manufacturing environment.
  
  

Top Skills:

• Experience working closely with customers (purchase orders, quotes, order entry).
• Proficiency in Microsoft Office, particularly Excel, and strong written communication skills.
• Ability to handle complexity and thrive in a dynamic, multifaceted role.
  
  

Summary:

The Sales Coordinator III will manage customer orders and serve as a liaison between customers and the business, ensuring timely and accurate processing. Responsibilities include quoting prices, managing inventory levels, and maintaining delivery timelines. The role involves database management, status reporting, and working on complex assignments requiring judgment and initiative.

Day-to-Day Responsibilities:

• Ensure error-free execution of quotes, orders, and related order management activities.
• Build and maintain strong relationships with internal and external customers.
• Understand and execute contractual agreements.
• Coordinate order requirements through the MRP system and other business tools.
• Communicate effectively with internal teams to meet external customer requirements.
• Use professional telephone and written communication skills, including grammar and sentence structure.
• Flex across customers, markets, and segments to ensure timely responsiveness.
• Participate in training, testing, and project-related activities as assigned.
• Represent the company to customers professionally and effectively.
  
  

Hours/Travel Requirements:

• 40 hours/week, with occasional flexibility and overtime based on workload.
• No travel required.
  
  

Education:

• Required: Bachelor’s degree in Business Administration or a related field.
  
  

Experience:

• Required: 3–5 years of Customer Service experience, including handling customer purchase orders and contracts.
• Preferred: Customer Service or Sales experience in a manufacturing environment.
  
  

Required Skills:

• Self-motivated with broad skills for internal career growth.
• Quality- and customer-focused, with professional verbal and written communication skills.
• Effective problem solver and detail-oriented.
• Strong time management and multitasking abilities.
• Proficient in Microsoft Outlook, Excel, Word, and other tools.
• Excellent typing and keyboarding skills.
• Comfortable using multiple complex business systems.
  
  

Desired Skills:

• Basic understanding of the Aerospace & Defense Industry.
• Experience working in an MRP-focused manufacturing business.
• Ability to function effectively in a fast-paced, diverse environment.
  
  

Soft Skills:

• Strong and effective interpersonal skills.
• Team-oriented.
• Commitment to delivering an outstanding customer experience.