What are the responsibilities and job description for the Telecommunications Analyst position at Computer Consultants International?
JOB REQUIREMENTS : Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin. The DOC telecom group manages : Cisco infrastructure and endpoints Mitel VoIP PBX and ACD Telecommunication Company management Smart phone support AirWatch Apple Business Management Video conferencing account management
- OTHER EXPERIENCE AND QUALIFICATIONS : MANDATORY : - Video Conferencing infrastructure and endpoints management (2 5 Years) - Unified Communications Systems (Webex, PBX, ACD, etc) (2 5 Years) - Mobile device support and Management (2 5 Years) - Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc) (2 5 Years) - Customer Service (2 5 Years) - Working knowledge of iPhones and iPads (2 5 Years) NICE TO HAVE : - Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies - Working knowledge of Networking concepts - Experience with Cisco phones and infrastructure PREFERRED VENDOR EXPERIENCE : - Cisco - Mitel - Zoom - AirWatch - Apple Business Management - Microsoft
- APPLICATION INSTRUCTIONS : E-Mail a Rsum : joannem@cci-worldwide.com
