What are the responsibilities and job description for the Junior Tech Support position at Computer Enterprises, Inc.?
Job Details
Job at a glance:
Required
Bachelor's degree in Computer Science, Information Technology or job related degree
OR
Associate Degree in Computer Science, Information Technology or other job related degree plus 2 years of technical help desk experience or other job related experience.
Required Work Experience: None (If they have a bachelors degree)
Team Name: Technology Support Center
Standard 8 Hour Shift between 630am - 630pm.
Flexibility is preferred for OT
Nice To Have: • Citrix • VPN • Microsoft Products (Outlook, Teams)
Day To Day: Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions. Research, resolve and respond to requests received from customers. Ensure documentation and processes are current as business and technology changes evolve. May have an in-depth knowledge or experience in specific areas.
Soft Skills: • Ability to multitask. • Ability to troubleshoot • Strong communication skills
- Junior Tech Support
- Duration- Contract
- Location: Alpine Road Columbia South Carolina 29223
Role is Onsite /Must be a US Citizen
Required
Bachelor's degree in Computer Science, Information Technology or job related degree
OR
Associate Degree in Computer Science, Information Technology or other job related degree plus 2 years of technical help desk experience or other job related experience.
Required Work Experience: None (If they have a bachelors degree)
Team Name: Technology Support Center
Standard 8 Hour Shift between 630am - 630pm.
Flexibility is preferred for OT
Nice To Have: • Citrix • VPN • Microsoft Products (Outlook, Teams)
Day To Day: Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions. Research, resolve and respond to requests received from customers. Ensure documentation and processes are current as business and technology changes evolve. May have an in-depth knowledge or experience in specific areas.
Soft Skills: • Ability to multitask. • Ability to troubleshoot • Strong communication skills
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