What are the responsibilities and job description for the Call Center Tech Support Rep position at InSite Support Services & Insure Response?
Enjoy exploring technology, helping people and sharing your knowledge?
Come join our NEWBERRY, SC Technical Support Team!
Come join us and be one of the friendly voices of our tech support team! As a TSR, you’ll listen to the caller and use your technical expertise and passion for outstanding customer service to answer questions about products and services and/or troubleshoot and diagnose technical issues related to internet connectivity. These solutions include, but are not limited to, resolving username and password issues, uninstalling/reinstalling basic software applications, verifying proper hardware and software setup, power cycling equipment, assisting with computer navigation and troubleshooting email issues.
We offer competitive wages (starting wage up to $14.00/hour based on experience and skills), performance
bonuses and benefits, including health insurance and 401(k) retirement with a company match!
Shift differentials (additional compensation) for evening and weekend shifts.
We also provide two weeks of paid, mandatory training. Must be available to attend training during specified hours.
Check out a brief video regarding the position from our operations manager here https://youtu.be/EtXBCJHFruM
Applicants will be contacted either via phone or email upon further review.
Spanish bilinguals will receive priority consideration with an additional pay differential for skill.
Applications with "Wide Open" Scheduling Availability (7a-12a seven days a week) will also be given priority!
Please, no phone calls to check on the status of your application; Reply to your application receipt email for further information or updates - Thank You!
Visit www.insitesupport.com/careers for additional information
**if unable to submit your application, email jobs@insitesupport.com for assistance**
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Salary : $14
