What are the responsibilities and job description for the Customer Service Coordinator II position at Computer Task Group, Inc?
Job Description
Job Description
Overview
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!
CTG's premier client has a contract assignment for a Customer Service Coordinator II .
Type : Contract
Job Title : Customer Service Coordinator II
Location : Charlotte, NC (Hyrbid remote : 3 days in the office, 2 days remote)
Pay Rate : Based on experience
Work Hours : M-F 8 : 30a.m.-5 : 30p.m.
Education : HS diploma or equivalent required; Associates in business preferred
A successful candidate in this position will possess strong soft skills as well as :
- Excellent communication abilities and a customer-focused mindset
- Ability to manage multiple priorities in a fast-paced environment
- Attention to detail, ensuring the accuracy of order processing and customer inquiries
- Problem-solving skills and a proactive approach to resolving customer concerns
- Collaborative attitude to work with cross-functional teams
Description :
The Customer Service Coordinator II will serve as the first point of contact for customers, ensuring timely, professional responses to inquiries, orders, complaints, and requests. This role requires effective communication with both internal and external stakeholders to meet customer expectations and provide a seamless service experience.
Key Responsibilities :
Required Qualifications :
Additional Information :
To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Jamie.Robinson@ctg.com .
