What are the responsibilities and job description for the GCM Client Administrator II position at Computer Task Group, Inc?
Job Description
Job Description
Overview
CTG is seeking to fill a Contracts / Document Review Specialist opening for our client in Wilmington, DE.
Location : Wilmington, DE
Duration : 10 months
We offer you
An interesting challenge in a company that has been nominated as one of the United States "Best Employers" for many years in a row.
An attractive salary package including full salaried benefits available, including paid time off for holiday, sick and vacation time, 401K, health insurance, etc. between $50,000 and $54,000 annually
A company culture characterized by exceptional care for our employees .
Hybrid work schedule.
Overview :
The Contracts / Document Review Analyst assists with most aspects of Global Capital Markets trust or entity administration, focusing on servicing high net-worth private and institutional clients. This position supports less experienced account relationship managers with limited supervision and may serve as an administrator for medium to large or highly complex clients. The administrator will serve as the main point of contact for clients regarding daily administration, handling client inquiries, and facilitating client requests. This role is responsible for processing transactions, collecting necessary documents, managing cash disbursements, trades, account balances, and handling other client requests such as discretionary distributions and trust terminations.
Primary Responsibilities :
- Oversee client relationships and provide appropriate recommendations for routine internal business activities.
- Assist account representatives in revenue-generating activities by preparing documents, making recommendations, and participating in client meetings.
- Manage daily implementation of client strategies, ensuring smooth and effective service delivery.
- Foster strong client relationships, acting as the primary point of contact and resolving issues or requests in a timely and professional manner.
- Work with internal and external service partners to manage relationships, address issues requiring immediate attention, and resolve other concerns through normal business processes.
- Stay current on industry news and trends, applying this knowledge both internally and externally to improve client service and internal operations.
- Maintain an in-depth understanding of corporate policies, procedures, and controls relevant to the administrative role.
- Promote a supportive and collaborative team environment, assisting with the development and success of team members.
- Identify and escalate any risk-related issues in line with the Company’s risk and regulatory standards, policies, and controls.
- Ensure timely implementation of audit points and regulatory recommendations to maintain M&T internal control standards.
- Complete other related duties as assigned.
Scope of Responsibilities :
Supervisory / Managerial Responsibilities :
Education and Experience Required :
Education and Experience Preferred :
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply :
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter, Emily Drew at Emily.Drew@ctg.com . Kindly forward this to any other interested parties. Thank you!
Salary : $50,000 - $54,000
