Demo

GCM Client Administrator II

Imagine Staffing Technology
Wilmington, DE Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/19/2025

Job Description

Job Description

Job Profile

Job Title : GCM Client Administrator II

Location : 1100 N Market St, Wilmington, DE 19801

Hire Type : Contingent

Pay Range : $27-32 / hr

Work Model : On-site

Recruiter Contact : Kyle Muldoon, kmuldoon@imaginestaffing.net, 716-256-1284

Nature & Scope : Positional Overview

Are you a detail-oriented financial professional with experience in trust or entity administration? Join our team and play a key role in servicing high-net-worth private and institutional clients. In this position, you’ll support account managers, oversee complex client portfolios, and act as a primary point of contact for daily administration needs. Your responsibilities will include processing transactions, managing cash disbursements, facilitating trust distributions, and ensuring seamless account operations. If you’re looking for an opportunity to grow your career in a dynamic, fast-paced environment, we encourage you to apply today!

Role & Responsibility :

Tasks That Will Lead to Your Success :

  • Oversee client relationships, making appropriate recommendations for routine internal business activities.
  • Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings.
  • Manage daily implementation of client strategies.
  • Foster client relationships with the assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and / or enhance client experience.
  • Resolve problems and respond to client requests in a timely manner.
  • Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner.
  • Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally.
  • Remain current on industry news applicable to the line of business.
  • Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
  • Provide and maintain appropriate levels of control to minimize losses.
  • Provide effective support of team members.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the bank brand.
  • Maintain the bank’s internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • Complete other related duties as assigned.

Skills & Experience

Qualifications That Will Help You Thrive :

  • Combined minimum of four years’ higher education and / or work experience, including a minimum of one-year relevant work experience with direct client contact.
  • Strong focus on customer service and satisfaction.
  • Strong verbal and written communication skills.
  • Education and Experience Preferred :

  • Bachelor’s degree focused on Finance, Business, Economics, or Accounting with a minimum of one-year experience with direct client contact.
  • CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus.
  • Strong skills in pertinent software applications, with the ability to learn new applications.
  • Strong interpersonal skills with the ability to build significant level of trust with clients.
  • Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit.
  • Experience contributing to positive working relationships and maintaining integrity and professionalism.
  • Self-confident.
  • Strong analytical skills.
  • Experience working in a team environment.
  • Salary : $27 - $32

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