What are the responsibilities and job description for the Credit and Collections Analyst position at ComTec Information Systems?
Location : 810 Innovation Dr Knoxville TN 37932 (Hybrid)< / b>< / p>
Duration : 12 Months < / b>< / p>
< / p>
Description< / b> : < / p>
Monitor accounts receivable and identify overdue accounts.< / p>
Contact customers with overdue accounts and attempt to collect the overdue amount or negotiate a payment plan to collect it in installments.< / p>
Document daily collections activity by creating and maintaining notes and followup tasks within Oracle collections module.< / p>
Research account disputes and billing discrepancies.< / p>
Perform account / payment reconciliations and coordinate with cash applications team to ensure proper applications.< / p>
Identify delinquent accounts that will potentially require external collection efforts.< / p>
Upload AR invoices to customer portals.< / p>
Provide customers with reporting such as statements aging or other miscellaneous reporting requests.< / p>
Coordinate documentation of customer refunds.< / p>
Request customer tax exemption documentation and upload for tax team review.< / p>
Build strong communication with both internal departments and external customers.< / p>
Analyze and assess the creditworthiness of new customers and additional service quotes using external credit risk management tools / reports.< / p>
Provide recommendations for payment terms and contract modifications based on credit guidelines and / or customers payment history.< / p>
Monitor outstanding aged receivables for applicable accounts.< / p>
Work closely with multiple internal departments to ensure awareness of any actions and / or problems affecting customer accounts.< / p>
Performs other related duties as needed.< / p>
Required skills< / b>< / p>
1 years experience in credit collections and accounts receivable.< / p>
Strong communication and interpersonal skills (verbal written and listening).< / p>
Experience in process improvement and a focus on digitization / automation.< / p>
Flexibility and ability to pivot tasks based on business needs.< / p>
Strong PC skills (MS Office software like Word PowerPoint Excel and Outlook)< / p>
Strong attention to detail and enjoy problem solving.< / p>
Enjoy working in a fastpaced environment and able to pivot tasks based on business needs.< / p>
Corporate ERP systems Oracle a plus.< / p>
Key Skills
Financial Statement Preparation,Credit Analysis,Cash Flow Analysis,Math,Banking,Analysis Skills,UCC Law,Underwriting,Financial Analysis,Financial Modeling,Financial Report Interpretation,Word Processing
Employment Type : Full Time
Vacancy : 1
About Company : ComTec Information Systems
