What are the responsibilities and job description for the IT Systems Engineer, Connecticut position at ComTec Solutions LLC?
JOB SUMMARY :
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The IT Systems Engineer’s role ensures the stability, integrity, and efficient operation of Enterprise-Class IT Systems both internally and externally with our customers. This is achieved by monitoring, maintaining, supporting, and optimizing all network, server, and messaging-based IT Systems. This individual will technically lead IT projects and provide escalation to other team members.
REPORTS TO : Director, IT Services
DIRECT REPORTS : None
ESSENTIAL FUNCTIONS :
- Support the development and implementation of new technologies within large systems environments by advising on design concepts, implementation strategies, and deployment timelines.
- Manage development, testing, and deployment of software and other computer systems technologies to ensure compliance with operational requirements for security, performance, reliability, and scalability.
- Internal IT Data Center support and maintenance.
- Research existing and emerging hardware and software technologies to determine capabilities and cost-benefit relationships and develop ongoing computer systems solutions that meet performance and budgetary requirements.
- Create thorough documentation records of design specifications and deployed systems configurations.
- Coordinate and execute Azure and Private Cloud managed services implementations.
- Provide network and security assessments, identifying opportunities for system improvements and efficiencies.
- Create, document, and escalate issues and problems according to ticketing standards and SLAs.
- Perform remote and onsite scheduled maintenance for ComTec internal and client-based systems.
- Adhere to departmental policies for reporting and managing change requests.
- Participate in an emergency on-call rotation schedule.
- Support development and implementation of Microsoft Azure and Private Cloud infrastructure.
- SQL, Hyper-V, and Software Defined Storage performance tuning.
- Other duties as required.
TECHNICAL SKILLS :
Knowledgeable of Enterprise Class Storage Solutions, and Software Defined Storage.Working knowledge of HP, Dell, and SonicWall hardware.Understanding of 802.1Q VLANS and Traffic Prioritization.
SOFT SKILLS & ABILITIES :
EDUCATION, EXPERIENCE, & KNOWLEDGE :
WORK ENVIRONMENT / PHYSICAL DEMANDS :
ADDITIONAL REQUIREMENTS :
Benefits :
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