What are the responsibilities and job description for the ACCOUNTS RECEIVABLE REPRESENTATIVE position at Concentra Career Choice?
Overview :
Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
Performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures.
Responsibilities :
- Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs
- Processes rebills and composes correspondence to customers
- Monitors and reviews account aging reports to ensure timely collection
- Reviews documents and reconciles discrepancies and makes needed adjustments
- Performs account payment reconciliations with incoming receipts
- Prepares and distributes periodic reports on A / R and past due accounts for management and clients
- Negotiates with clients repayment terms on past due accounts
- Makes decisions on referring accounts for collection or writing off
- Trains new employees and assist peers
- Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice
- A / R Aging Report
Determines when adjustments are appropriate and necessary and applies
Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting
documentation
Monitors rebills for open balances and takes appropriate action
Qualifications :
Education / credentials
Job-related experience
health, preferred)
Job-related skills / competencies
