Senior Scrum Master (Technical)

Job Title:

Senior Scrum Master (Technical)

Job Description

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

This role requires being onsite 3 days a week in Atlanta, GA

Job Summary:

We are seeking a skilled Scrum Master to guide Agile processes, support self-organizing teams, and ensure timely software delivery. You will work closely with cross-functional teams, assist with backlog management, and remove impediments to drive project success.

Roles and Responsibilities:

• Facilitate Scrum Events: Organize and lead Scrum ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews.
• Team Empowerment: Help teams self-organize and manage their work efficiently, ensuring focus on sprint goals.
• Collaborate with Stakeholders: Work with Product Owners, Technical Product Managers, and cross-functional teams to ensure smooth development and delivery.
• Coach Teams on Agile: Guide the team in adopting Agile practices and principles, fostering continuous improvement.
• Remove Impediments: Identify and resolve any blockers affecting the team’s progress, escalating when necessary.
• Monitor Progress: Track sprint goals and ensure the team stays on track, addressing issues as they arise.
• Support Release Management: Ensure all pre-release tasks are completed and keep all parties informed about release timelines.
• Defect Management: Assist in managing defects and ensuring quick resolution.
  
  

Required Experience:

• 4-7 years of experience in Agile development.
• Strong understanding of Agile principles and methodologies.
• Proven leadership experience in driving successful project outcomes.
  
  

The base salary range for this position is $91,457 - $137,186 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted until 04/09/2025

#ConcentrixCatalyst

Location:

USA Atlanta One Ravinia Drive, Suite 610

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish
  
  

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

R1601366