What are the responsibilities and job description for the B2B Program/ Sales Manager position at Concentrix?
Customer Service and Support
Job Title:
B2B Program/ Sales ManagerJob Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
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Summary: As Go-to-Market Program Management, you will work closely with Product, Marketing, Sales and Operations leadership to drive the commercial success of our products. You will be responsible for the management and effective landing of product launches, business model changes, and other strategic initiatives. In this role you will bring your go-to-market experience to drive both effectiveness and efficiency in our launch process. To accomplish all of this, you will need to build strong cross-functional partnerships, influence a cross-functional leadership team, and use organizational skills to navigate ambiguity. You use strategy & communication skills to prioritize, design cross-functional processes and influence key senior stakeholders. You use technical skills to get into the details of a product change, while maintaining a 30-thousand foot perspective to understand the future needs of the business and adapt. This person must be located in either Georgia for work at home.
Job Responsibilities
Manage GTM launch process for Geo Developer and Sustainability products in collaboration with Cloud, Product Managers, GTM and dependent stakeholders to keep launches on track, proactively reaching out to seek approvals, communicating blockers early and ensuring stakeholders are kept informed of status
Review early stage product PRDs for Commercialization Exit criteria and align on coverage to ensure no gaps in launch
Independently obtain accurate information required for launch inputs among existing materials and stakeholders, from reading documentation, attending meetings, etc.
Own components of GTM strategy, product market fit, commercial fit and other analyses that are critical for successful launches and landings, in partnership with GTM team members
Dive deep into specifics to analyze the issues, and then pull back up to examine the broader strategic implications. Synthesize multiple perspectives to arrive at and drive to decisions.
Minimum Qualifications
Bachelor's degree or equivalent practical experience
6 years of experience in program management or business operations
Experience with technology / Enterprise Software / Cloud
Experience in business leadership
Demonstrated ability to conceptualize, define and implement large scale projects / programs with limited oversight, cross-functional dependencies and international implications.
Strong, proactive communication and interpersonal skills / able to influence all levels
Must be located in Georgia
Preferred Qualifications
Passionate about customers, possessing the drive to achieve quick results, and have the capacity to assume increasing responsibility in evolving, fast-paced global organization.
Data analysis capabilities
Ability to manage numerous projects / work streams simultaneously and drive them to successful completion, with a wide range of stakeholders and tight timelines
The base salary range for this position is $51,100-$81,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is 4/14/2025.
Location:
USA, GA, Work-at-HomeLanguage Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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