What are the responsibilities and job description for the Front Desk Personnel position at Concept33?
We are looking for a dedicated and professional Front Desk Personnel to join our team. As the first point of contact for our guests, you will play a key role in delivering exceptional customer service while providing administrative support. This position is for the night shift (11PM - 7AM).
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them appropriately
- Check-in and check-out guests efficiently
- Assist with reservations and inquiries
- Maintain a clean and organized front desk area
- Handle guest requests promptly and courteously
- Process payments and invoices accurately
Skills
- Customer service experience is required
- Typing proficiency for data entry tasks
- Knowledge of medical or dental receptionist duties is a plus
- Fluency in Spanish is an advantage
- Strong administrative skills
- Bilingual abilities are beneficial
- Proficient in office management tasks
- Excellent phone etiquette
Qualifications
- Customer service skills
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize tasks
- Basic computer skills
- Previous experience in hospitality is preferred but not required
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Schedule:
- Morning shift
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- South Dakota (Required)
Ability to Relocate:
- South Dakota: Relocate before starting work (Required)
Work Location: In person
Salary : $15
