What are the responsibilities and job description for the Assistant General Manager position at CONCERT HOSPITALITY LLC?
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Assistant General Manager
About Courtyard Hotel Boston Norwood
We're in downtown Columbus, less than a mile from the Greater Columbus Convention Center. Our hotel is attached to the Huntington Center by an enclosed walkway. Nearby you'll find Nationwide Arena, EXPRESS LIVE!, and the North Market just a five-minute walk away. Enjoy city and Scioto River views, and a warm chocolate chip cookie when you arrive.
You should join our team if you...
- Understand that every detail and touchpoint shapes a memorable guest journey.
- Have a winning mindset and take ownership of their personal and team success.
- Embrace curiosity, learning, and creativity to continually elevate the guest experience.
- Thrive in creating immersive storytelling moments for both guests and curators
You're a great fit for this role if you love...
As our Assistant General Manager, you’ll play a vital role in ensuring smooth hotel operations and delivering exceptional guest experiences. Your responsibilities will include:
- Assisting the General Manager in overseeing all hotel operations, including guest services, food and beverage, housekeeping, and facilities.
- Driving operational excellence and ensuring all departments work cohesively to exceed guest expectations.
- Recruiting, training, and mentoring team members, fostering a culture of growth and service excellence.
- Developing and implementing strategies to enhance guest satisfaction and operational efficiency.
- Ensuring compliance with brand standards, safety regulations, and financial goals.
We're excited to have you join us because you...
- You bring at least five years of hotel management experience, with a strong background in operations.
- You’re a natural leader who inspires, motivates, and guides teams to success.
- You excel at problem-solving and thrive in a fast-paced environment.
- You have strong financial acumen and understand how to manage budgets and maximize profitability.
- You’re passionate about creating exceptional guest experiences and building lasting memories
Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
