What are the responsibilities and job description for the Office 365 Jr. Administrator position at Conch Technologies?
Job Details
Hi,
Greetings from Conch Technologies Inc
Greetings from Conch Technologies Inc
Position: Office 365 Jr. Administrator ( 3 Years )
Location: Washington, DC (ONSITE)
Duration: 9 Months Contract
Inperson interview is must
Complete Description:
Client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft 365 environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support.
Key Responsibilities:
- Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune.
- Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from helpdesk and working to resolve tickets efficiently.
- Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed.
- Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance.
- Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience.
- Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platform's capabilities.
- Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation.
Qualifications:
- Well versed in Microsoft 365 administration.
- Experience with end-user support and troubleshooting for Microsoft 365 services.
- Experience with endpoint management using various MDM services, (Workspace One, Intune)
- Familiarity with Exchange Online.
- Ability to follow structured migration and onboarding processes.
- Strong communication skills for providing effective user training and support.
Minimum Education/Certification Requirements:
Bachelor's Degree or Equivalent Experience.
Thanks & Regards
Nayak Teketi
Phone :
Email:
Web:
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