What are the responsibilities and job description for the Dental Office Manager position at Concierge Dental Group?
Join the Fastest Growing Dental Team in WNY!
About Us:
Concierge Dental Group is expanding, and we're seeking a dedicated Dental Office Manager to lead our team, ensure exceptional patient care, and manage the financial and operational aspects of our dental practices.
Key Responsibilities:
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Leadership and Staff Management:
- Lead and manage the team, including administrative staff, dental assistants, and dentists.
- Conduct morning huddles and monthly team meetings.
- Perform staff training and evaluations.
- Foster a positive and collaborative work environment.
- Patient Services:
- Oversee the patient experience from scheduling to post-visit follow-up.
- Resolve patient complaints and issues.
- Ensure accurate, complete, and confidential patient records.
- Financial Management:
- Oversee collections and insurance claims processes.
- Monitor accounts receivable and reduce outstanding balances.
- Manage the office budget and analyze financial reports.
- Operational Efficiency:
- Implement new office policies and procedures directed by managment.
- Ensure compliance with HIPAA, OSHA, and other regulations.
- Manage office supplies and inventory.
- Communication and Coordination:
- Serve as the primary contact between administrative staff, clinical staff, dentists, and management.
- Communicate office updates and policy changes.
Experience Required for this position:
1. Educational Background:
- High school diploma or equivalent (required).
- Bachelor's degree in healthcare administration, business management, or a related field is a plus.
2. Professional Experience:
- Minimum of 3-5 years of experience in a dental office or healthcare setting.
- Prior experience in a management or supervisory role within a dental practice.
- Proven track record of effectively leading and managing a team to achieve performance goals.
- Experience conducting staff training and development programs.
3. Technical Skills:
- Proficiency with dental practice management software (e.g., OpenDental, Eaglesoft, etc).
- Knowledge of dental billing and coding, insurance claims processing, and accounts receivable.
- Familiarity with HIPAA, OSHA, and other regulatory requirements in a dental setting.
4. Interpersonal Skills:
- Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental providers.
- Strong organizational and time-management skills.
- Ability to resolve conflicts and address staff concerns efficiently.
- Commitment to providing exceptional patient care and customer service.
Why Join Us?
- Competitive salary
- Bonus Structure
- Benefits package including health insurance, paid time off, and retirement plans
- Opportunities for career growth and advancement
- State-of-the-art equipment and technology
- Supportive and team-oriented environment
If you are passionate about providing high-quality care and enjoy working in a fast-paced and dynamic environment, we encourage you to apply. Join our team and take your career to the next level!
How to Apply:
Submit your resume detailing your relevant experience and why you are the perfect fit for this role!
