What are the responsibilities and job description for the Medical Office Receptionist position at Concinnity Health?
About Us
Concinnity Health Direct Primary Care is a hybrid practice serving the Rolesville community. We provide personalized care to both insured and uninsured patients, focusing on patient-centered service and high-quality healthcare. We are seeking a friendly, organized, and reliable Part-Time Medical Office Receptionist to join our team and help us continue delivering exceptional care.
Job Summary
The Part-Time Medical Office Receptionist will be the first point of contact for our patients. This role requires someone with excellent communication skills, a warm and professional demeanor, and the ability to multitask in a medical environment. The ideal candidate will have a passion for helping people and be comfortable in a patient-facing role.
Responsibilities
- Greet and assist patients in a warm, professional manner
- Answer and direct phone calls, scheduling appointments, and handling inquiries
- Manage patient check-in and check-out processes
- Verify patient information and insurance details
- Collect co-pays, payments, and process billing information
- Maintain a clean and organized front desk and reception area
- Assist with administrative tasks, including filing, data entry, and scanning documents
- Handle confidential patient information in compliance with HIPAA regulations
- Coordinate communication between medical staff and patients
- Maintain office supplies and order as needed
Qualifications
- High School Diploma or equivalent required
- Previous experience in a medical office or customer service role preferred
- Knowledge of medical terminology and electronic medical records (EMR) systems a plus
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to handle a fast-paced work environment with professionalism
- Basic computer skills, including proficiency in Microsoft Office
Benefits
- Competitive hourly rate
- Paid time off for part-time employees
- A supportive and positive work environment
- Opportunities for growth and professional development
Job Type: Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid training
Medical Specialty:
- Internal Medicine
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Rolesville, NC 27571 (Required)
Work Location: In person
Salary : $15 - $19