Food and Beverage/ Restaurant Manager

We're Looking for an Exceptional F&B General Manager to Lead Our Team!

Position Overview:

The F&B/Restaurant Manager leads by example, working closely with servers, host, bartenders (mixologists), runners, expeditors, culinary personnel, and guests to create an unforgettable brand experience. This role is essential for leading a team, driving revenue, managing costs, and meeting operational and financial goals in our food and beverage outlets. It's also key to ensuring our wonderful F&B team thrives by fostering a positive work environment. You'll be at the forefront of delivering exceptional guest experiences and unforgettable events that consistently exceed expectations.

Day-to-Day Responsibilities:

• Develop, communicate, and implement a business strategy aligned with property and brand goals, leading its execution.
• Supervise day-to-day operations, ensuring staffing levels meet business demands and stepping in to perform duties when necessary.
• Assist team members during high-demand times on the floor, behind the bar, and in the kitchen.
• Ensure the front-of-house team delivers a consistent, guest-focused experience with the highest service standards.
• Monitor guest feedback and performance data to optimize engagement and retention, taking corrective action when needed.
• Respond proactively to guest concerns, taking ownership of resolving complaints until fully addressed.
• Communicate with and coach team members to improve service quality and guest satisfaction.
• Meet with guests informally to gather feedback on food, beverages, service, and overall satisfaction.
• Drive topline revenue to meet revenue targets.
• Stay informed on market trends and introduce new products and services to maintain a competitive edge.
• Develop and monitor the budget, ensuring financial goals are met and opportunities for improvement are identified.
• Oversee financial operations, including purchasing, loss prevention, invoice payments, and payroll.
• Recruit, select, and develop leaders and team members to enhance company culture and foster growth opportunities.
• Provide guidance through coaching, counseling, mentoring, and performance reviews to support team development.
• Lead by example, demonstrating integrity, sound business judgment, and excellent communication skills.
• Foster a positive, motivating environment that emphasizes teamwork, continuous improvement, and a passion for service while building trust and cooperation among team members.

Benefits That We Offer:

We offer competitive compensation along with a comprehensive benefits package for full-time associates. This includes medical, dental, and vision coverage, life insurance, short-term and long-term disability options, 401(k) plans, tuition assistance, and discounted room rates at Concord-managed hotels. Additionally, we provide opportunities for training, development, and career advancement.

Why Concord?

Our culture is built on five core Cornerstones that serve as the foundation of everything we do: Quality, Integrity, Community, Profitability, and Fun. We are committed to creating a positive and supportive work environment for our associates and take pride in hiring the best talent in the market. At Concord, you’ll find a workplace where you are valued, and our Associate First policy is central to our approach. Join a company that genuinely cares about your growth and development. We offer a variety of fun, engaging activities to keep our associates connected and show our appreciation.

If you’re looking for a role where you can grow, contribute to a dynamic team, and have fun while doing it, this is the opportunity for you!