Account Manager – Key Accounts

Account Manager – Key Accounts

Concord Technologies is currently seeking an Account Manager - Key Accounts for its growing team in Seattle, Washington.  We are looking for exceptional individuals with a competitive spirit and the desire to put in the work to become a top performer.

Here's the thing: We're growing. Fast. And if your idea of a good time is being a part of something big, then this is the place—and the team—for you.

Essential Functions:

Account Manager, you will play a crucial role in managing a diverse portfolio of customer accounts, cultivating strong relationships, and driving revenue growth through upsell opportunities. If you are passionate about delivering exceptional customer service and have a proven track record in account management, we invite you to apply.

• Take ownership of the entire sales process, including conducting discovery calls to drive pipeline growth and generate revenue within your assigned accounts.
• The Account Manager is responsible for proactive prospecting efforts aimed at driving revenue growth.
• Exceed annual revenue targets by effectively managing and growing your account portfolio.
• Identify and capitalize on upsell opportunities within existing accounts to achieve quota targets.
• Provide outstanding client relationship management for both new and existing clients.
• Act as a trusted advisor, assisting clients in leveraging Concord's product offerings to achieve their business objectives.

Account Manager Level 3 - Strategic/Key Account Management:

• Accounts will be assigned by sales leadership and may include End-User and Partner accounts.
• Drive expansion of Concord products throughout the assigned accounts.
• Strive to achieve 100% Concord Cloud Fax usage within targeted accounts (wallet-share).
• Conduct semi-annual internal business reviews and develop an account strategy plan.
• Requires a minimum of 5 years of sales experience.

Requirements:

• College Graduate, or equivalent experience
• Minimum 5 years of individual quota-carrying sales experience
• Proven track record of achieving performance goals including quotas, revenue targets, and other key performance metrics.
• Experience in facilitating resolution to customer problems
• Strong communication, interpersonal, organizational, and presentation skills.
• Capable to work independently as well as part of a team in a fast-paced environment

Compensation Range: $160,000 - $180,000. Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

About Concord Technologies:

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Salary : $160,000 - $180,000