What are the responsibilities and job description for the Administrator - IT position at Concordance?
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening for a full time IT Administrator in any Concordance location. The primary role of the IT Administrator is to support various technical areas with the organization, including forms design, UI design and deployment, BI Analytics tools, and IBM i systems operations. These services support different parts of our organization, ensuring seamless operations and efficient processes.
- Design and tailor printer forms.
- Develop and modify user interfaces and HTML pages for enhanced user experience.
- Manage and maintain IBM i system operations.
- Participate in on-call rotation to provide 24/7 support.
- Design and deploy BI Analytics tools to support data-driven decision-making.
- Identify and resolve technical issues related to forms, UI, BI tools, and IBM i systems.
- Provide tier 2 technical support and training to end-users as needed.
- Work closely with other departments to understand business needs and deliver appropriate technical solutions.
- Participate in regular departmental meetings.
- Ensure documentation of responsibilities is up-to-date.
- Keep abreast of industry trends and emerging technologies.
- Recommend and implement new technologies to improve efficiency and productivity within the organization.
- All other duties as assigned.
- Bachelor’s Degree in Business or related field, or equivalent combination of education and experience.
- Minimum of 2 years of experience in any technical areas.
- Proficiency with IBM i system operations.
- Experience with HTML and forms design.
- Be able to provide end user support received via help desk tickets.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
- ERP system knowledge and features a plus.
- Basic understanding of HTML.
- Good testing skills and diagnostic processes.
- Understanding of forms design and concepts.
- Good written and oral communications.
- Good testing skills and diagnostic processes.
- ERP system knowledge preferred.
- Ability to work collaboratively and participate in on-call rotations.
- Successfully pass a pre-employment (post offer) background check and drug screening.
- This role is located in any Concordance location.
