What are the responsibilities and job description for the Program Manager position at Concordance?
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening and exciting opportunity for a full-time Program Manager in our Edison, NJ location/Hybrid. The individual will play a pivotal role in comprehending the goals and objectives of Operations across diverse geographies. Collaborating closely with the Strategic Project team and the Manager of Operations, they will devise and execute strategies that align with these goals for a government public health agency. This position involves not only integrating the Concordance culture into the distribution center, staff, and business transactions but also fostering collaboration across departments to ensure an exceptional level of service.
Essential Functions:
- Serve as the primary Program Manager for all government public health agency program work, ensuring timely and efficient execution.
- Act as the main liaison between Finance, IT, and Compliance, ensuring seamless communication and alignment.
- Planning and coordinating project work for a government public health agency program within CHS and between its external partners to ensure timely completion and according to agreed-upon quality standards.
- Collaborate closely with the government public health agency program team on a daily basis, addressing any issues and coordinating project needs.
- Lead the planning and development of playbooks and other strategic documents for new program implementations.
- Work collaboratively with the EPR Manager on day-to-day operations and project activities.
- Oversee billing and finance-related processes to ensure accurate and timely execution.
- Readiness, Response & Recovery Management.
- Implement continuity of operations plans for Warehouse Partner in the event of an emergent response.
- Coordinate with EPR Manager to determine appropriate Warehouse Response Structure.
- Enhance Warehouse Partner capacity for day to day and emergent readiness, response, and recovery.
- Serve as the primary point of contact for all government public health agency program -related matters., connecting various support structures.
- Travel required up to 5% of time.
- Other duties as assigned.
The aforementioned is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive list or statement of duties, responsibilities or requirements.
What You Will Need to be Successful:
- Bachelor's degree and minimum of 8-10 years of operations experience or equivalent combination of education and experience.
- Strong customer service, time management, and organizational skills.
- Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
- Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently.
- Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals.
- Must be able to work effectively as part of a leadership team.
- Ability to work independently and as a member of a team.
- Ability to work both independently and collaboratively in a hybrid work environment.
- Successfully pass a pre-employment (post offer) background check and drug screening.
Work Location:
- This role is located in Edison, NJ
- This is a hybrid position.
We offer great benefits and competitive pay!
Health, Life, Dental, Vision Insurance
Paid Vacation and Personal time, Paid Holiday
401K Retirement Plan – Company match
Company paid Short Term & Long Term Disability
Profit Sharing Program
Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com.
Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities
