What are the responsibilities and job description for the Bilingual Call Center Agent (Spanish) position at Conduent State & Local Solutions, Inc?
Join Our Team as a Bilingual Call Center Agent!
At Conduent, we pride ourselves on delivering mission-critical services for Fortune 100 companies and over 500 government entities. We create exceptional outcomes for our clients and the millions who depend on them. Now is your chance to thrive, make a meaningful impact, and be part of a culture that values individuality.
Position Overview :
This role is located onsite in Hamilton, NJ, where you will earn $19 per hour as a Bilingual Call Center Agent fluent in Spanish. Here are the details :
- Increase to $19.50 after successful training completion.
- Potential for performance-based raises : $1.00 after 90 days and an additional $1.00 after 12 months.
- Type and complete a required typing survey after submitting your application.
Training :
Your training will take four weeks, Monday through Friday from 8 AM to 5 PM. Post-training hours will be Monday through Friday, between 8 AM and 7 : 30 PM.
What We Offer :
About The Role :
You will be engaging with customers via inbound calls, specifically dealing with inquiries for the New Jersey Department of Human Services Office of Child Support and their services. Your primary responsibilities will include :
Requirements :
Conduent is an Equal Opportunity Employer and values diversity. We recognize and appreciate all applicants regardless of their backgrounds. Individuals requiring accommodations to apply or compete for employment may request them in a timely manner.
At Conduent, your health and safety matter. While vaccination is not required for most roles, we do ask for your vaccination status where legally permissible. This is an important part of your employment with us.
Salary : $19 - $22
