Child Support Specialist IV

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

ONSITE ONLY: Full-Time Child Support Specialist IV Location: Onsite, Lexington, KY

$18.00 per hour in training

$18.00 per hour in production

Hours: Training and working hours are 8 AM to 5 PM

What you get:

• Paid Training
• Benefits- effective 1st day
• Career Growth Opportunities
• Great Work Environment
Perks

About The Role

As a Child Support Specialist IV, you will provide research and accuracy for child support payments. Outbound and inbound calls required, processing payments.

Principal Duties/Responsibilities:

• Accurately research and resolve child support payments.
• Processing payments.
• Ensure accuracy and completeness of data/assigned work.
• Communicates appropriate options for resolution in a timely manner.
• Maintains a high level of confidentiality and production.
• Must be familiar with telephone systems and window-based computer applications.
• Provide functional guidance, training and assistance to staff as needed.
• Must be able to work under strict deadlines and timeframes.
• Handle multiple assignments when needed.
• Outbound and Inbound calls.
• All other duties as assigned.
• Must be able to work under strict deadlines.

Requirements:

• High School Diploma or GED
• Ability to meet the requirements of a background check.
• Ability to work in multiple programs simultaneously.
• Good attendance/punctuality
• 2 years’ of payment processing experience.
• Knowledge of the PC and related software.
• Proficient keyboard skills.

Preferred Qualifications and Success Factors:

• Accurate typing skills.
• Attention to detail/accurate typing skills.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for the role is $18.00

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.