Systems Analyst

APPLICATION PROCESS
Complete the on-line application by clicking the "Apply" link above. Do not abbreviate job titles for yourself or employers. All pertinent employment with a Temporary Agency must indicate frequency and length of assignment. Prior to submitting your application, verify it reflects all relevant experience and education.

Under the general direction of the Director, Technology Services, provide technical support services to ensure the integrity and reliability of assigned servers, operating systems, network systems, and related network applications and services; install, test, manage, and resolve problems with computer hardware and software; manages completion of projects to meet departments' time, budget, and quality requirements.

EXAMINATION PROCESS
1. Training and Experience Evaluation - Pass/Fail
Applications will be screened for best qualified applicants to compete in the competitive examination process.For those passing the Training and Experience Evaluation (notified after the recruitment closing date):
2. General Fitness Exam – Date: In person on February 13
The General Fitness Exam will consist of an on-line multiple choice examination assessing fundamental knowledge for the position. For those passing the General Fitness / Performance Examination:
3. Structured Oral Interview – Date In person on February 20
The Structured Oral Interview will be before a panel and contain questions that assess technical knowledge, experience, and one's general fitness for successful performance in the position. A total score will be computed using weighted scores on all testing components. Applicants must receive a passing score on the oral examination to be placed on the 6 month-long eligibility list.
The top 3 ranks (scores) on the eligibility list are eligible for the hiring interview for each vacancy in this classification within the life of the list.

DISTINGUISHING CHARACTERISTICS
Positions in this class support large groups of users and many different applications, and systems. Incumbents evaluate and recommend changes or additions to District’s computer systems, using a substantial knowledge of information technology systems and methods, as well as knowledge of departmental operations. Incumbents also perform specialized duties as required, such as administering networks, managing servers and applications, managing accounts, managing MDM solutions, and designing and producing reports.  Incumbents work with minimal technical support from other positions within the assigned department, and refer the more complex issues to higher level technical staff.  REPRESENTATIVE DUTIES/RESPONSIBILITIES

• Install, upgrade and configure desktop computers and related hardware, software and operating systems, necessary drivers, and computer peripheral equipment.Install, upgrade, and manage servers, software, and related equipment.
• Manage user accounts in multiple different platforms, like but not limited to Office 365, Active Directory, GSuite, Apple, and other applications.
• Manage different hardware management platforms, like but not limited to SCCM, AirWatch, and Google Management.
• Monitor and administer systems and networks.Maintain efficient operation of systems and networks.
• Provide server support and maintenance.Use various utilities to trouble-shoot, repair, and check configuration of servers and network equipment.
• Monitor and make recommendations for various software applications.Verify appropriate licenses for software applications installed on district computers.
• Evaluates and resolves user problems.Identify and obtains appropriate resources for the resolution of complex problems.
• Correct routine problems by making repairs to computer equipment.
• Develop and maintain documentation, procedures, and user manuals;
• May serve as lead worker or provide direct or functional supervision over clerical and/or technical staff.
• Performs other job-related duties as assigned.

ENTRANCE QUALIFICATIONS
Education/Experience:  
Graduation from a recognized college or university with a degree in Information Systems, Computer Science, or a closely related field, and three (3) years of experience working with computer hardware/software, network servers and computer operational systems; managing servers and applications, managing accounts, managing MDM solutions, and designing and producing reports. A Bachelors degree is highly desirable.
Licenses/Certifications/Special Requirements

• Valid California Class C Driver’s License

KNOWLEDGE & ABILITY REQUIREMENTS
Knowledge of:

• Client/Server, relational database, and portal technologies 
• Account lifecycle management
• Information Technology security best practices
• Current Server and Workstation Operating Systems
• Scripting languages
• Information transfer, sharing and communications among differing computer systems
• Client/Server, multi-tiered architecture and technologies
• Correct English language usage, spelling, grammar, and punctuation 
• Copyright laws, privacy laws, and District policies related to network/computer access

Ability to:

• Perform research, analysis and evaluations of state-of-the-art hardware and software network technologies. 
• Plan and organize multiple, concurrent technical projects. 
• Develop, prepare and present technical briefings and specifications related to district network and technology applications
• Learn and apply rules and protocols in operating computer systems and networks
• Analyze situations accurately and adopt an effective course of action 
• Comprehend and follow directions given verbally and in writing
• Demonstrate mental acuity sufficient to perform the essential functions of the position 
• Establish and maintain highly effective customer-focused working relationships with users, administrators, teachers, students, other District and site staff, vendors, parents and others encountered in the course of work. 
• Meet schedules and time lines
• Be motivated to produce high quality work product 
• Maintain a work pace appropriate to the position

Salary : $85,288 - $103,334