Tribal Credit Department Head

CONFEDERATED SALISH AND KOOTENAI TRIBES
OF THE FLATHEAD NATION

PO BOX 278
PABLO MT 59855
(406) 675-2700

PERSONNEL DEPARTMENT FAX: (406) 226-2652
WEBSITE ADDRESS: csktribes.org
E-mail: melanie.piedalue@cskt.org

TITLE: Tribal Credit Department Head

LOCATION: Tribal Credit Office
Pablo, MT.

SALARY: $48.25 to $55.46 per hour including benefits



CLOSING DATE: Monday, April 14, 2025 at 5:30 p.m.

SPECIAL CONDITIONS:
This is not a Testing Designated Position (TDP) within the definition of the CSKT Drug Testing policy.
The successful applicant, if not already employed by the Tribes must pass a pre-hire drug
test and serve a mandatory twelve (12) month probationary period.

DUTIES:
Oversight of daily operations:

• Provides direct leadership and guidance to the Credit Department staff, ensuring effective management of day-to-

day operations and adherence to established policies and procedures.

• Coordinates departmental activities in alignment with organizational policies and procedures, fostering efficient

and effective operation of lending programs.

• Demonstrates leadership by example, embodying the organization’s vision and mission statements in daily

activities and decision-making processes.

• Evaluates all activities and operations to ensure program effectiveness.

Fiscal and Financial Compliance:

• Develops and manages the annual budget, striving to achieve growth targets, maintain a high-quality loan

portfolio, and meet operational and financial goals.

• Maintains oversight of banking and financial accounts, ensuring accurate record-keeping and compliance with

established procedures.

• Prepares financial reports and ensures the accurate accounting of the Tribal Credit Program’s financial activities.

• Monitors the loan portfolio’s quality and profitability, ensuring compliance with internal policies and regulatory

requirements while minimizing risks associated with delinquencies and non-performing assets.

• Participates in all required audits and ensures all record keeping is in compliance with regulatory standards.

Strategic Planning:

• Stays informed about industry trends, business conditions, regulatory changes, and technological advancements

impacting the Tribal Credit Program, supporting adaptability and proactive responses to change.

• Organizes strategic planning activities and ensures the effective execution of strategic priorities

• Sets and meets annual performance goals aligned with the CSKT’s strategic plan.

• Participates in planning with other Tribal entities to achieve the mission of the Tribal Credit Program.

Personnel Management:

• Retains key team members and minimizes unwanted turnover through effective leadership and employee

engagement strategies.

• Provides string leadership, fosters a positive work environment, rewards high-performance, encourages employee

development, and plans for management succession.

• Is responsible for ensuring full compliance with Tribal Ordinance 69D ensuring staff position descriptions are

updated and annual performance evaluations are completed.

• Develops an annual training schedule and supports professional development for all staff.

Tribal Credit Committee Collaboration:

• Collaborates with the Credit Committee members appointed by the Tribal Council, facilitating decision-making

processes related to loans in accordance with approved guidelines.

• Executes decisions made by the Credit Committee concerning loan approvals, disapprovals, and default

processes, ensuring accurate documentation and record-keeping.

• Communicates on an ongoing basis with the Committee as needed.

Customer and community relations:

• Directly engages with customers and prospects as part of the Business Development Program, with a focus on

fostering loan growth, enhancing customer relationships, and addressing service-related issues.

• Oversees community development initiatives and the credit department’s involvement in community activities

including financial literacy services.

• Acts as an ambassador for exceptional customer experience, setting high standards and ensuring customer

satisfaction across all interactions.

• Takes responsibility for ensuring outstanding service to internal and external customers and promptly addresses

any service-related complaints. Ensures all complaints and inquiries are answered promptly with appropriate
documentation.

Other Duties: This job description is not exhaustive and may be subject to change.

MINIMUM RECRUITING QUALIFICATIONS (AS REFLECTED ON TRIBAL EMPLOYMENT
APPLICATION)

• Bachelor’s degree in business administration, public administration, or a related field, accompanied by a minimum

of five (5) years of successful supervisory experience.

• Five (5) years of successful experience in an administrative position interpreting regulations and implementing

policies and procedures and/or direct program management.

• Knowledge of basic management functions such as personnel and financial management, planning,

communication, program and personnel evaluation.

• Exposure to and/or direct experience with lending practices, and loan-making principles and procedures.

• Ability to plan, coordinate, and execute all phases of a loan package, exercise initiative, establish effective

working relationships, follow instructions, and communicate effectively verbally and in writing.

• Must demonstrate the ability to maintain confidentiality, perform under stressful situations, and exhibit traits of

organization, independence, reliability, and responsibility.

• Must possess a valid driver’s license.

• The incumbent is subject to a position background check that includes information about a person’s credit history

including credit score, mortgages, and banking history, release of information will need to be signed upon

request.

• The incumbent will become familiar with, and adhere to, Tribal Resolution 06-48 regarding Code of Conduct for

Tribal employees and appointed officials.

SUBMIT:
1. Completed Tribal employment application.
2. Copy of relevant academic transcript.
3. Copy of Current Credit Report
4. Copy of valid driver’s license.
4. Proof of enrollment from a federally recognized Tribe if other than CSKT.
5. If claiming veteran’ preference, a copy of DD214 must be submitted.

SUBMIT ALL OF THE ABOVE TO: Personnel Department, P.O. Box 278, Pablo MT 59855, or personnel@cskt.org ,or

telephone (406) 675-2700 Ext. 1040.

FOR MORE INFORMATION: Contact: Greg Spahr, Executive Director of Financial Management, at (406) 675-2700 Ext.

1379.