What are the responsibilities and job description for the Front Desk Representative position at Confident Marketing Bizz?
Job Title: Front Desk Representative
Job Overview
We are seeking a highly motivated and friendly Front Desk Representative to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming environment. Your responsibilities will include greeting guests, answering phone calls, and managing inquiries efficiently.
Key Responsibilities
Job Overview
We are seeking a highly motivated and friendly Front Desk Representative to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming environment. Your responsibilities will include greeting guests, answering phone calls, and managing inquiries efficiently.
Key Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Answer and manage incoming calls, directing them to the appropriate department.
- Provide information to clients regarding services and company policies.
- Maintain an organized reception area and ensure a tidy workspace.
- Handle guest requests and inquiries promptly and efficiently.
- High school diploma or equivalent; further education is a plus.
- Proven experience in a front desk or customer service role.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
