What are the responsibilities and job description for the Front Office Representative position at Confident Marketing Bizz?
Job Title:Front Office Representative
Job Type: Full-Time
Location: San Antonio, TX
Job Summary
We are seeking a dedicated and enthusiastic Front Office Representative to join our team. In this role, you will be the first point of contact for our clients and visitors, making a positive first impression for our organization. Your primary responsibility will be to ensure the smooth operation of our front office, providing exceptional customer service while managing a variety of administrative tasks.
Key Responsibilities
Job Type: Full-Time
Location: San Antonio, TX
Job Summary
We are seeking a dedicated and enthusiastic Front Office Representative to join our team. In this role, you will be the first point of contact for our clients and visitors, making a positive first impression for our organization. Your primary responsibility will be to ensure the smooth operation of our front office, providing exceptional customer service while managing a variety of administrative tasks.
Key Responsibilities
- Greet and welcome guests in a professional and friendly manner.
- Answer incoming phone calls and route them to appropriate staff members or departments.
- Manage and maintain the front office area to ensure a clean and welcoming environment.
- Respond to customer inquiries and provide information about our services and facilities.
- Schedule appointments and maintain the calendar for staff members as needed.
- Handle incoming and outgoing mail and packages efficiently.
- High school diploma or equivalent; associate's degree or relevant certification is a plus.
- Proven experience in a front office or customer service role preferred.
- Excellent verbal and written communication skills are essential.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in Microsoft Office Suite and basic office equipment is required.
- Strong interpersonal skills with a friendly and approachable demeanor.