What are the responsibilities and job description for the Administrative Assistant for Body Shop position at Confidential?
Job Overview
We are seeking detail-oriented and knowledgeable Administrative Assistant in Klamath Falls. This is a great opportunity to work in a fast-paced, team-oriented environment where you can make a direct impact on our operations.
As a Body Shop Administrator, you will play a crucial role in ensuring the smooth daily operations of our body shop. Your responsibilities will include managing administrative tasks, supporting the repair team, and ensuring an excellent experience for our customers. You will be the first point of contact for both customers and staff, so attention to detail and strong communication skills are essential.
Key Responsibilities Include but not limited to:
- Manage customer appointments and schedules for vehicle repairs and estimates
- Process and track work orders, invoices, and insurance claims
- Maintain accurate records of vehicle repairs, parts, and labor
- Handle customer inquiries and concerns, ensuring high levels of satisfaction
- Perform general office duties, such as filing, data entry, and phone support
- Maintain cleanliness and organization of the administrative area
Qualifications:
- Previous experience in an administrative or customer service role is required, preferably in an automotive or body shop environment
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to handle sensitive information and maintain confidentiality
- Friendly and professional demeanor with a customer-focused approach
- Ability to work well under pressure and in a fast-paced environment
Preferred Qualifications:
- Body Shop/Repair Software knowledge and experience
- Knowledge of automotive repair processes and terminology
- Basic understanding of insurance claims procedures
What We Offer:
- Competitive benefits package
- Positive work environment with room for growth and development
- Opportunities for training and advancement
- Paid time off and holidays
Join us as a Body Shop staff member where your skills will contribute to our commitment to quality service and customer satisfaction.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Body Shop Administrative: 1 year (Preferred)
- Administrative: 1 year (Required)
Work Location: In person
Salary : $18 - $20
