What are the responsibilities and job description for the Body Shop Receptionist position at Confidential?
Position Summary:
The Body Shop Receptionist serves as the first point of contact for customers, visitors, and vendors entering the auto body shop. This role involves a variety of administrative and customer service duties, including greeting clients, scheduling appointments, answering phone calls, and managing paperwork related to auto repairs. The receptionist plays a crucial role in ensuring a smooth flow of operations within the body shop and providing a positive, welcoming experience for customers.
Responsibilities:
- Greet customers and answer phone calls in a professional and friendly manner
- Answering Incoming Phone calls/Transfer calls to correct departments
- Schedule appointments and maintain the reception area
- Collect and record customer information accurately
- Assist with administrative tasks, such as filing and data entry
- Assisting with Accounting Office duties
- Data Entry in Excel and Google Docs
- Close out and accurately record daily transactions including balancing daily receipts
- Scanning and filing
- Provide detailed information about services, pricing, and timelines for vehicle repairs and estimates
- Coordinate communication between customers and the body shop department
- Ensure customer satisfaction by addressing inquiries and resolving any issues
- Provide support to the body shop team as needed
Requirements:
- Prior experience as a receptionist or in customer service is preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficient in using computer systems and basic software applications
- Strong attention to detail and organizational skills
- Valid driver's license
Pay: DOE
Job Type: Full-time
Pay: From $39,500.00 per year
Benefits:
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Grants Pass, OR 97526 (Required)
Ability to Relocate:
- Grants Pass, OR 97526: Relocate before starting work (Required)
Work Location: In person
Salary : $39,500
