What are the responsibilities and job description for the Assistant Branch Manager position at Confidential?
Company Overview
We are a trusted financial institution dedicated to providing exceptional banking services and solutions to our community. With a focus on customer satisfaction and financial growth, we strive to empower our clients through personalized banking experiences.
Summary
As an Assistant Manager, you will be instrumental in supporting daily operations and enhancing customer experiences. This role is vital in driving sales and managing team performance while upholding our commitment to excellent service.
Responsibilities
- Assist the branch manager in overseeing daily operations and ensuring compliance with bank policies.
- Lead and motivate the team to achieve sales targets and deliver outstanding customer service.
- Manage customer inquiries and resolve issues efficiently to enhance satisfaction.
- Support loan processing activities, including documentation and underwriting procedures.
- Conduct training sessions for staff on products, services, and sales techniques.
- Monitor branch performance metrics and implement strategies for improvement.
- Ensure accurate cash handling procedures are followed by all team members.
- Foster a positive work environment that encourages teamwork and professional growth.
Qualifications
- Proven experience in a customer service role within the banking or financial services industry.
- Strong leadership skills with the ability to manage and inspire a team effectively.
- Demonstrated success in sales, particularly in financial products or services.
- Basic math skills for handling transactions and financial calculations are essential.
- Familiarity with loan processing and underwriting is a plus but not required.
- Excellent communication skills for effective interaction with customers and staff.
- Ability to adapt to changing priorities in a fast-paced environment.
If you are ready to take your career in banking to the next level and make a meaningful impact on our community, we invite you to apply today!
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- White Salmon, WA 98672 (Required)
Ability to Relocate:
- White Salmon, WA 98672: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $80,000
