What are the responsibilities and job description for the Automotive Service Director (Hyundai Dealership) position at Confidential?
Overview
We are seeking an experienced and dedicated Automotive Service Director to lead our service department and ensure the highest level of customer satisfaction. The ideal candidate will possess a strong background in automotive repair and service management, along with excellent leadership skills. This role is essential in overseeing daily operations, managing staff, and driving the success of our automotive service offerings.
Duties
- Oversee the daily operations of the service department, ensuring efficiency and productivity.
- Manage and mentor a team of automotive technicians, providing guidance and support to enhance their skills.
- Ensure high-quality automotive repair and maintenance services, including oil changes, brake repairs, and air brake systems.
- Implement effective service writing practices to accurately document customer requests and service history.
- Maintain a strong focus on customer satisfaction by addressing concerns promptly and professionally.
- Monitor cash handling procedures to ensure accuracy and accountability within the department.
- Collaborate with other departments to streamline processes and improve overall service delivery.
- Stay updated on industry trends and advancements in automotive technology to maintain a competitive edge.
Qualifications
- Proven experience in auto body repair, automotive repair, or a related field is required.
- Strong background in auto service management with demonstrated leadership abilities.
- Proficiency in cash handling practices and financial accountability.
- Familiarity with various automotive systems including air brakes, oil change processes, and brake repair techniques.
- Excellent communication skills with a focus on customer service excellence.
- Ability to work collaboratively in a fast-paced environment while managing multiple priorities.
- Certification as a mechanic or relevant technical training is preferred but not mandatory.
Join our team as an Automotive Service Director where you can make a significant impact on our operations while fostering a culture of excellence within the service department.
Job Type: Full-time
Pay: $168,000.00 - $220,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $168,000 - $220,000
